0:04
it’s it’s typically uh when the market
0:08
goes bad that customers usually complain
0:11
about the returns that they’ve
0:12
experienced from a financial advisor I
0:15
rarely see it when the market is good
0:16
and people are making money it’s when
0:18
the market goes down uh that people
0:21
review statements and are like well
0:23
that’s not really how I how I wanted to
0:26
invest my money we do a very good job of
0:30
reviewing all of the statements all of
0:32
the risk tolerances and the client files
0:35
to make sure that the financial advisor
0:38
did exactly what he was supposed to do
0:40
and the clients really made sure that
0:45
this is the risk tolerance and these are
0:47
the Investments that he wanted uh to
0:50
invest in and we defend the financial
0:53
advisors and make sure that they’re
0:56
protected as well as the broker dealers
0:58
are protected because typically they’re
1:00
both involved in some sort of finra
1:02
arbitration together