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My philosophy is clients first. So I answer e-mails the same day they come in. I answer the telephone. I answer client communications. If for whatever reason I’m not available at that moment to handle a question at length, I will let you, as a client, know. That is my focus, client centered and making sure that I can handle it in the most effective and prompt manner because that’s what clients expect.
Well, I’ll focus on one and that is certification. I’m board certified in admiralty and maritime law. What does that mean? Well, like a doctor has a board certification in say, neurology and you need to see a neurologist, I have been tested by the Florida bar, I have been peer-reviewed, I’ve had extensive investigation into my background to confirm that, in fact, I’m an expert in the area of admiralty and maritime law. And I think that that is an important certification for any client looking for someone to handle an admiralty and maritime law matter.
Miami, FL admiralty & maritime attorney Michelle Otero Valdés shares the philosophy that guides her work, her credentials, and what she loves most about the maritime industry. She emphasizes a client-first philosophy. She responds to emails the same day they arrive, answers phone calls, and addresses client communications promptly. If she is temporarily unavailable to handle a question in depth, she ensures the client is informed. Her approach is centered on being responsive and effective, meeting the expectations that clients have for timely and professional service.
One aspect she highlights is her certification. She is board certified in admiralty and maritime law. She explains that, similar to a doctor’s board certification in a specialized field like neurology, this certification demonstrates her expertise. She has been tested by the Florida Bar, peer-reviewed, and undergone extensive background evaluation to confirm her qualifications. She views this certification as an important credential for any client seeking representation in admiralty and maritime law matters.