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So, I call it a-ha learning. Me, as a lawyer, telling you what you should think doesn’t matter. You interacting in a group with your coworkers and colleagues to learn something that makes sense to you folks is the ticket. So, if I can help you discover an a-ha about an optimal way to communicate, to deal with a disabled employee, to help someone enhance their performance that’s going to make a difference to you because you thought of it. It was your a-ha, and you shared it with your work colleagues, and that’s the second aspect, which is interacting with people that matter. Some trainer who comes in, you know, we’re nice people, we’re hopefully offering some insight, but we don’t really matter? We’re not the folks you work with every day. The folks you work with every day matter. And so, we try to get in there and in an interactive way and just be a little fly on the wall that helps you move through whatever you need to move through to optimize your work situation.
Minneapolis and St. Cloud employment law attorney Sheila Engelmeier discusses how she teaches corporate workers by having them interact with their colleagues. She referred to this approach as “a-ha learning.” According to her, simply telling others what they should think was not effective, even with her background as a lawyer. Instead, she believed that meaningful learning occurs when individuals interact with their coworkers and colleagues to discover ideas that make sense to them. She explained that if she could help participants experience an “a-ha” moment about the best way to communicate, support a person with a disability, or improve someone’s performance, the learning would have a greater impact because they had discovered it themselves. She emphasized that it was their own realization, shared and reinforced through discussions with their colleagues. Furthermore, she highlighted that learning is more meaningful when it involves the people participants work with every day. While trainers may provide valuable insights, she believed they do not have the same influence as coworkers, who play a more significant role in the workplace. Therefore, she aimed to facilitate interactive learning experiences, acting like a “fly on the wall” that gently guided participants as they worked through challenges and identified the best ways to improve their work situations.
