00:04
it’s a tough problem because
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we’re very careful about being safe and
00:08
about keeping our clients safe
00:10
but we also recognize that there’s a
00:12
difference between
00:13
looking someone in the eye when you talk
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to them versus having a phone call or
00:18
being on zoom or skype so we’ve set up a
00:21
procedure where
00:22
first we usually talk to someone briefly
00:24
over the phone and do an initial case
00:26
consultation
00:27
and we talk about kind of generally what
00:28
the issues they’re they’re facing are
00:30
and do we think that we’d be able to
00:31
help them
00:32
if we do think that we could help help
00:34
this person out then we invite them to
00:36
come into our office
00:37
and our office is in downtown
00:38
minneapolis but it’s easy to socially
00:40
distance there we’ve got a large
00:42
conference room and
00:43
we sit at one end of the conference room
00:44
and our the client sits at the other
00:46
and we wear a mask and the client wears
00:48
a mask and we
00:49
we talk in person there and we think
00:51
that that’s the best way to to kind of
00:53
cultivate the relationship with the
00:56
clients
00:59
[Music]
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you