Houston, TX personal injury attorney Ron Rainey talks about the types of personal injury cases that he handles. In a typical personal injury case, he represents an individual who has been hurt or injured in some type of accident, whether it’s a car wreck or another kind of injury. These clients often face a loss of income or significant financial burdens at that time. He and his colleague Chris provide hands-on service, personally managing each case rather than delegating it to a paralegal or another staff member. They make themselves available 24 hours a day, providing clients with their direct cell phone or home phone numbers. Additionally, they offer an answering service with a live person available around the clock. He notes that he has never had a complaint from a client who could not reach him when they needed assistance.