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DCFS the Department of Child and Family
Services is a government organization in
Illinois that
can be difficult to work with I spent
you know seven years working with DCFS
when I was at the public Guardians
office representing abuse and neglected
children and one of the reasons I left
uh was because I it was nearly
impossible to keep working with DCFS
when it came to family law private
practice and word got out that I had a
lot of experience with DCFS every
attorney I knew sent me their DCFS cases
because no one wanted them
um so I I just I felt that was The
Universe telling me this is a part of my
practice and this is where you know I
have been LED and honestly it’s some of
the most rewarding work because when
people call and say I just got a call
from DCFS the majority of my clients are
good people good parents no history no
background no anything and they get a
call out of nowhere that DCFS is calling
about their children and they are like
it’s the scariest moment in their entire
life you know I love being able to you
know calm them down talk them off the
ledge explain the process and explain
okay DCFS might be investigating you but
here’s the different ways that I can
help and the first thing that I can do
is prep them for the interview with the
DCFS investigator I can be there during
the interview with the investigator and
I can also be there when the
investigator interviews the children if
they are in fact indicated meaning the
DCFS investigator found credible
evidence to support abuse or neglect
then I can do what’s called an appeal a
DCFS appeal to try and get that
overturned
the next level would be adjudication
meaning DCFS is investigating they found
that there was urgent and immediate
necessity and probable cause in order to
take protective custody of the children
that’s when children are actually taken
into DCFS care there’s then what’s
called a temporary custody hearing when
the court is going to decide whether or
not those children come into the system
that’s a a very intense moment when I
get those frantic calls from parents if
they take protective custody the state
has only 48 hours to go to temporary
custody so that’s when I get a call you
know my schedule is always full right so
if I get a call for hey they just took
my children I don’t know what to do it’s
up in court in two days
that to me always comes first it’s the
highest priority of what I do and I will
absolutely make it work so that I can
help those parents in those crucial
times a lot of people say why do you
help parents that abuse and neglect
their children and uh the truth is I I
really I don’t feel that I do um when I
choose my clients
um and to a lot of great parents find
themselves in a crappy situation
um especially when you’re dealing with
divorce a lot of disgruntled spouses
ex-spouses like to call gcfs on their
exes so a lot of it isn’t uh fair or
factual or real and yet people say well
then how I well I’m sure it’s not going
to go anywhere then not true it can
still go somewhere unfortunately
especially if you have parents who are
bribing children saying you know when
they investigate you make sure you tell
them this and then you can come live
with me and I’ll give you all this stuff
so unfortunately it does happen
um and it’s very sad it can affect
people’s careers doctors lose their
license nurses lose their license
teachers can’t teach so it’s extremely
important and I take it very seriously
you know whether I win or lose a DCFS
cases it weighs weighs very heavily on
me it’s very important to me
Contact Melissa Kuffel
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Naperville, IL family law attorney Melissa Kuffel discusses how she works with the Department of Children and Family Services (DCFS). She explains that DCFS, the Department of Child and Family Services, is a government organization in Illinois that can present challenges when working with them. During my seven years at the Public Guardians Office, where I represented abused and neglected children, I gained extensive experience with DCFS. However, the difficulty of working with DCFS became a factor in my decision to transition to family law in private practice. As word spread about my experience with DCFS, I found myself handling numerous DCFS cases as other attorneys preferred not to handle them.
Nevertheless, I view this as a calling and a rewarding aspect of my practice. When individuals contact me in distress after receiving a call from DCFS about their children, I have the opportunity to provide reassurance, guide them through the process, and explain how I can assist them. One of the initial steps is preparing them for the interview with the DCFS investigator. I can accompany them during the interview and also be present when the investigator interviews the children.
If the DCFS investigator determines that there is credible evidence of abuse or neglect, resulting in an indication, I can assist in filing a DCFS appeal to challenge and overturn that decision. Another critical stage is the adjudication, where DCFS investigates urgent and immediate necessity, leading to the potential removal of the children into DCFS custody. The subsequent temporary custody hearing is a pivotal moment, and I prioritize these cases, even if my schedule is full, to help parents during this crucial time.
People often question why I choose to assist parents accused of abusing or neglecting their children. The truth is, I select my clients carefully, and many of them are good parents caught in unfortunate circumstances. In divorce situations, for example, disgruntled spouses may make false reports to DCFS. Not all reports are fair or accurate, yet they can still have serious consequences. Additionally, some parents manipulate their children during investigations, offering bribes or incentives to influence their statements. These situations are disheartening, as they can impact careers, such as doctors losing their licenses or teachers being unable to teach.
Therefore, I approach DCFS cases with a profound sense of responsibility. Winning or losing these cases carries significant weight for me, as I understand the tremendous impact they have on individuals’ lives. Protecting my clients’ rights and ensuring fairness throughout the process are essential elements of my dedication to handling DCFS cases.