00:04
we had a client who
00:05
uh she was moving a lot of her things
00:07
into storage
00:09
and she went to u-haul she rented a
00:11
trailer
00:12
you know they installed a hitch onto her
00:14
car and they recommended a trailer for
00:16
her
00:17
and they recommended the largest trailer
00:19
they had this thing was enormous it was
00:21
bigger than her car
00:23
her car had a 1500 pound towing capacity
00:27
and they rented her trailer that was
00:29
1800 pounds empty
00:31
ultimately the trailer wound up weighing
00:33
something like 4 500
00:35
pounds her car only weighed 3 500 pounds
00:38
and as she started driving she was
00:40
driving up north on interstate 25
00:42
and she rolled over a seam in the
00:45
roadway
00:46
and the trailer just started wildly
00:49
swaying back and forth
00:51
and it completely took control of her
00:52
car she
00:54
was trying to get to the side of the
00:55
road but i think everything was
00:57
happening so
00:58
fast at that point the trailer was
01:01
was in control and it made her car roll
01:03
over
01:04
and ultimately rolled over and wound up
01:06
on its side
01:07
and she had to climb out through the
01:09
passenger window
01:10
to get out of the car but she had
01:12
horrible injuries to her head
01:14
and her neck she had a traumatic brain
01:16
injury
01:17
and it ultimately affected her for the
01:20
for the rest of her life and will
01:21
continue to
01:23
the case itself went to a trial well it
01:25
was an as an arbitration hearing so it’s
01:27
like a trial but there’s just one person
01:29
who makes all the decisions
01:31
and we heard evidence for five days um
01:35
often going into seven eight o’clock at
01:37
night
01:38
and u-haul fought tooth and nail in this
01:40
case because what we were saying in our
01:43
our position on the case is that
01:45
u-haul’s business practice was unsafe
01:47
they had a practice of ignoring the car
01:51
manufacturers towing capacities and
01:54
they thought that they knew more than
01:55
the car manufacturers
01:57
and ultimately they were wrong and
02:00
the arbitrator ruled in our favor and we
02:03
got a
02:04
got a ruling of over two million dollars
02:06
for our client