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the service that my clients get here is
extremely personal on my business card
the only phone number that any client
gets is my cell phone number I hear from
a lot of clients that come to me and
talk to other lawyers I can never get a
hold of my lawyer that will never happen
with me I want clients to be able to
reach me I give them my cell phone
number they can call me or text me
whenever they can I also have a client
server account for each client that gets
a specific client password and and
account
and they can log on to that account
check to see when is their next court
date they get notifications about their
next court dates they can communicate
with me they can provide me with
documents that way it’s a very personal
um
level of interaction that I have with my
clients I treat them like my family I
want them to be feel comfortable it is
their life that I am either defending in
a criminal case or providing the
services in a civil matters that touch
their loved ones or themselves in a way
that you have to understand as a human
being these people are not just clients
there are individuals that are looking
and needing my help
Chicago, IL commercial litigation attorney Gal Pissetzky talks about the kind of service clients can expect from him. He mentions that the service provided to clients at his firm is highly personalized. On his business card, the only phone number listed is his personal cell phone, ensuring clients have direct access to him. Many clients have shared frustrations with other lawyers who are difficult to reach; he makes a point that this will never be the case with him. Clients can call or text at any time, fostering a sense of accessibility and responsiveness.
