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Service to Clients: What level of service can I expect from the firm?

Los Angeles, CA personal injury attorney Thomas Johnston talks about how expedient his service is at his law firm.

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We’re client first that’s the motto of our firm. So what we strive to do is make sure that the client is fully informed of everything that’s happening in the case. But really, that’s what the law requires anyway but what we do that is special is our clients can reach me on my cellphone. They can reach my assistant at any time and they can expect a text, a call, or a return e-mail within minutes or at the most, hours. We stay on top of it and our clients communicate with us on a very regular basis. That’s the type of service we try to provide.

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