Dallas, TX lawyer Troy Phillips talks about his firm’s areas of practice, what makes them different from other firms, their level of service to clients, as well as how they charge for their services. He notes that several key factors distinguish their firm from others. First, the firm’s staffing is comprised primarily of experienced lawyers, likely more so than most other firms. They do not recruit from law schools, run summer clerkship programs, or hire junior lawyers to learn on the job. Instead, their attorneys already possess expertise and know how to handle cases effectively. Unlike firms that use a pyramid structure, senior lawyers at this firm are directly involved in the work, ensuring that clients interact with the experienced professionals who are actually managing their matters.

Second, due to the firm’s efficient structure and lower overhead, their hourly rates are significantly less than those of comparable lawyers at other firms.

With a team of 60 lawyers, the firm operates as a full-service law firm, capable of handling virtually any legal issue an individual or business may face—from estate planning and real estate to patent work and litigation. If a specialized matter falls outside their expertise, they advise clients accordingly, either assisting them in finding the necessary help or referring them elsewhere.

He emphasizes that lawyers are in the service business, and clients deserve clear communication, timely updates, and effective management of deadlines and surprises. The most important factor in hiring a lawyer, he notes, is the ability to communicate effectively—clients must understand the advice given and have confidence in their attorney. While lawyers provide guidance and information, the ultimate decisions remain with the client, and better-informed clients make better decisions.

The firm charges for services primarily on an hourly basis but is flexible. Certain cases may be handled on a contingent fee basis or through fixed fees, depending on the matter. These arrangements are discussed upfront to ensure they meet both the client’s needs and the firm’s standards. The bulk of the work is conducted hourly, but the firm remains open to any arrangement that facilitates solving the client’s legal problem.