Boston, MA personal injury attorney Marsha Alban explains her approach to handling slip and fall cases. She explains that when a client first meets with her, she focuses on understanding their background—how old they are, whether they have been injured in prior accidents, and other relevant personal details. In slip-and-fall cases, certain factors are especially important. She considers whether the client was alone, since witnesses can be crucial, whether they were taken by ambulance, whether they were able to walk away, who they were with, what kind of shoes they were wearing, and other basic but critical details. She also evaluates environmental factors such as the weather, whether the incident occurred on commercial or private property, and the time of day.

She emphasizes gathering a very detailed set of facts from the outset. Medical records help establish what happened after the fall, but she also seeks to understand what occurred beforehand, as insurance companies will scrutinize every detail during depositions. Her approach is to be as informed as possible from the beginning, and as the case progresses, additional information emerges through discovery.

Her goal is to get to know the client so they can be humanized in the process and to handle each case with full effort and integrity. She ensures her work is ethical, thorough, and consistently produces results that stand on their own merit.