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I can’t do estate plans unless the clients tell me about their family and about their wealth and most importantly, we are very specific in gathering data and having conversations that tell me what the client’s intentions are. Clients that come to me and say I want a trust or I want a will aren’t very good clients for me. Those clients that come to me and say I want to take care of my family, we can build a trust or a will base plan that meets their needs.
My philosophy is to not really delve into a questionnaire where I’m asking a bunch of questions and then say come back next week and we’ll have an estate plan ready. It’s more tell me about your kids, tell me about your parents, tell me about your family and then we talk about family. And if that hasn’t come out in that part of the conversation, we delve deeper by asking about family values and how did you make your money, what do you hold most dear? And from that we’re able to design an estate plan that’s going to work.
And we tie that to particularly when we talk about tell me about your family, tell me about your children, do they get along? We try to drill down. It’s not whether you hope they get along or yeah, sure they get along but we always try to go two or three levels deep and get our clients talking about their selves. So that at the end of an interview they don’t really feel that they’ve come to do estate planning but they feel that there’s been a catharsis in their understanding of why they’re here and what we can do that’s a bit more than saying well, I have a house that’s worth a million dollars and I have an IRA and I want them to go to my wife and my kids. Those plans they don’t need to hire lawyers they can go to Legal Zoom if that’s all it is. So we try to make sure that we’re giving a customized approach to each and every client.
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Phoenix, AZ estate planning attorney Mark A. Bregman talks about his main philosophy in being an estate planning attorney. He explains that estate planning cannot be approached effectively without first understanding a client’s family, financial circumstances, and, most importantly, their intentions. His process is highly focused on gathering detailed information and engaging in meaningful conversations that reveal what clients truly want to achieve. In his view, individuals who come in simply requesting a will or a trust are not ideal clients. Instead, those who express a desire to provide for their family create the foundation for building a tailored estate plan—whether through a will, a trust, or a combination of both.
His philosophy is not to rely on standardized questionnaires that result in a generic plan prepared by the following week. Rather, he prioritizes personal dialogue, encouraging clients to share about their children, parents, and family dynamics. If those discussions do not naturally reveal deeper insights, he explores further by asking about family values, how wealth was created, and what clients hold most dear. From this approach, he is able to design estate plans that reflect the client’s goals and values.
When conversations turn to family relationships, he often asks not only whether children get along but also delves two or three levels deeper to uncover potential challenges. This process encourages clients to speak openly about themselves, often leaving the meeting with a greater sense of clarity and purpose rather than simply feeling that a legal transaction has taken place. For clients whose needs are limited to basic asset transfers, he acknowledges that online resources may suffice. However, his practice is dedicated to providing a customized, thoughtful approach to estate planning that goes far beyond standard templates.
