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what makes my firm different from other
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law firms
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is i believe my firm has an
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open warm feel to it
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it’s inviting we try to maintain a level
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of familiarity
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uh we want people to feel comfortable
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when they come into the door we treat
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our clients like family we want them to
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feel comfortable because they’re going
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through a very
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very stressful time in their life and
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when they walk through our door
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our goal is to make sure that things are
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about to get easier for them
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[Music]
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how we charge for fees is that we take
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in a retainer and the retainer is a sum
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of money that
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uh just about every attorney in our
00:47
business takes in we put that into a
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client trust account
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and that client trust account is where
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that money sits until we
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earn the fee and so we work on the cases
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by the hour
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we charge an hourly rate and we
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keep track of our time with the
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different tasks that we do
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we keep uh entries of that time and then
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at the end of the month we send out
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invoices to all of our clients
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it comes via email and our clients are
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able then to
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look at what work we did for them how
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long it took us and how much that cost
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them
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and then that money gets deducted from
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the retainer and they get to see what
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the balance of the retainer is than
01:25
in that invoice