Minneapolis, MN Transportation Law Attorney, Jason Engkjer, talks about the importance of the attorney-client relationship.
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Again, being able to have open conversations, being able to have candid conversations, ensuring that the client is comfortable with you, ensuring that the client is comfortable with your firm and with your colleagues. Knowing – the client needs to know that he or she or it, for that matter, can come to you, ask you any question they want, talk to you about any particular matter that affects the case, know that they are gonna get straightforward answers, know that when the attorney is talking that either he or she knows what they’re talking about. And quite frankly, the attorney needs to know what their limits are. The attorneys stay in his or her lane. If there’s a particular situation that, quite frankly, I’m not familiar with and I don’t know the answer to, I will tell the client that. And I will say, “While I don’t know the answer right now, I will find out that answer. And if I can’t find out that answer, I’m gonna point you to somebody who can give you the answer.” So knowing what your limits are, knowing the scope of your practice, understanding the scope of your practice, and recognizing that if you don’t know the answer to a particular question or, quite frankly, aren’t informed about a particular area of the law, that you need some help with that.